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Customer information

Terms & returns.

Check product eligibility and confirm the applicable terms before ordering.

Returns

The existing store policy excludes seascooters and electronics, including circuit boards and batteries, from returns. Other items require prior approval and a return merchandise authorization (RMA).

Approved returns are subject to a 20% restocking fee plus original shipping costs under the listed policy. Contact customer service before sending anything back.

Parts warranty

The listed store policy provides a 30-day parts warranty with warranty replacement during that period. Confirm the terms that apply to your particular part with customer service.

Seascooter warranty

Refer to the warranty documentation supplied with your seascooter. Contact the support provider listed on the warranty card for the applicable coverage and claim process.

Questions before ordering?

Ask our team to confirm compatibility, availability, pricing, shipping, and any return or warranty conditions for the specific item you want to purchase.

Contact customer service